Shorr Solutions: The Podcast
Seasoned professional and aesthetic industry pro, Jay Shorr, delves into the business side of medical cosmetics and divulges what it takes to have a successful practice. Listen as he's joined by colleagues, legal experts, marketing professionals, aesthetic medical practice owners and providers to give YOU the expert advice you’re craving.
Episodes
134 episodes
Profit vs. Revenue: What Your Money Says About Your Practice
Too many aesthetic practice owners think revenue equals success until their P&L tells a different story. If you don’t understand your numbers, you can’t control your outcomes, and what you don’t track will eventually cost you.
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Season 1
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Episode 133
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39:33
Ep. 132 - 8 Conversion and Retention Tactics to Create Loyal Patients
Are prospective patients drifting away after a single visit, only to schedule their next treatment elsewhere? A weak internal-marketing engine and leaky sales funnel can quietly drain revenue, staff morale, and momentum. Reco...
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Season 1
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Episode 132
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32:09
Ep. 131- Hot Tips for Cool Cash Flow: Planning for Summer Finances
Slower seasons don’t have to mean shrinking profits. If your practice tends to dip during the summer months, it’s time to stop reacting and start planning. In Episode 131 of Shorr Solutions: The Podcast, host and practice man...
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Season 1
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Episode 131
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12:30
Ep. 130 - The Digital Patient Journey: From First Click to Appointment
Are you unknowingly giving power to your competitors before a patient ever walks through your door? In the digital world, perception is power… and if your online presence feels weak, outdated, or inconsistent, you're losing control of the narra...
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Season 1
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Episode 130
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21:04
Ep. 129 - The Power of People: What Practice Managers Wish You Knew with Erica Vega
Hiring the wrong person or managing a fractured team can cost your practice more than just money. It can affect patient experience, team morale, and long-term success. In this episode, our host Jay Shorr sits down with Erica ...
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Season 1
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Episode 129
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30:14
Ep. 128- In the Trenches: Practice Challenges & Triumphs With Nan Maddox
Your practice isn’t failing—it’s just in the trenches. From cash flow chaos and team drama to split-second decisions that can make or break your business, every practice owner faces battles that test their grit. Resilience isn’t optional—it’s e...
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Season 1
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Episode 127
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33:12
Ep. 127 - Lock in Top Talent (Without Actually Locking Them In)
Staffing challenges are one of the biggest hurdles facing aesthetic practices today. From high turnover and poor hiring decisions to team conflict, these issues cost your practice time, money, and momentum. In this episode, o...
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Season 1
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Episode 127
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15:47
Ep. 126 - 10 Actions That Take ZERO Talent, but Will Earn You 100% RESPECT
Your attitude, professionalism, and the way you treat others aren’t just personality traits—they’re the foundation of lasting success and respect in your practice. In this episode of Shorr Solutions: The Podcast, our CEO &...
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Season 1
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Episode 126
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13:46
Ep. 125- Understanding and Enhancing Your Aesthetic Practice With The Shorr Solutions Team
Running an aesthetic practice isn’t just about seeing patients—it’s about understanding what drives success and knowing how to enhance every aspect of your business. With so many moving parts, how do you ensure your practice thrives instead of ...
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Season 1
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Episode 125
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49:30
Ep. 124 - Connect, Learn, Grow Why Conferences Matter for Your Career With Dr. Randolph Waldman
Attending conferences isn’t just about earning CME credits—it’s an investment in your practice, skills, and future. Conferences provide a unique opportunity to learn from peers, stay ahead of industry trends, and build valuable connections that...
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Season 1
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Episode 124
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37:33
Ep. 123 - Mastering Your Sales Funnel: How to Attract, Convert & Retain New Patients, With Shannon Blake
Struggling with low patient conversions, empty appointment slots, and inconsistent revenue in your aesthetic practice? You’re not alone! Attracting, converting, and retaining patients is a challenge—but the right sales funnel strategy can chang...
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Season 1
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Episode 123
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56:50
Ep. 122 - Hire for Potential, Not Perfection: Hiring an Intern, With Paige Hamilton and Cristian Devoz
Struggling to keep up with patient care, marketing, or daily operations? Finding reliable, cost-effective support can be a challenge—especially when hiring full-time staff isn’t an option. The solution? Bringing on an intern.
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Season 1
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Episode 122
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41:27
Ep. 121 - The Evolution of MedSpa Trends, With Nanette Maddox
With shifting patient expectations, tighter regulations, and rising competition, staying ahead is more important than ever.In this episode of Shorr Solutions: The Podcast, award-winning host Jay Shorr and Client Success Manager Nanette M...
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Season 1
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Episode 121
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39:54
Ep. 120 - Marketing Mistakes to Avoid in Your Practice, With Ana Suarez
Are your marketing efforts falling short in driving growth for your practice? Many aesthetic practices struggle with foundational issues like an undefined brand, unaligned strategies, or inefficient spending that doesn't yield results.
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Season 1
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Episode 120
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23:45
EP. 119 - How to Coach Your Team to Improve Their Phone Skills with Cristian Devoz
The key lies in effective team coaching that drives performance and builds confidence.In this episode of Shorr Solutions: The Podcast, our host and practice management expert Jay Shorr teams up with Client Success Manager, Cristi...
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Season 1
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Episode 119
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45:39
Ep. 118 - How Should Provider Compensation Be Structured
Are you compensating your providers fairly? Do you have clear metrics to evaluate their performance? Are you aligned with their long-term goals?In this episode of Shorr Solutions: The Podcast, our host Jay Shorr s...
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Season 1
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Episode 118
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18:15
Ep. 117 - The Importance of Giving Back
Looking for ways to make a lasting impact while growing your practice? Giving back is a powerful way to connect with your community, enhance your reputation, and create fulfillment for both you and your team.In this episode of Sh...
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Season 1
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Episode 117
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16:22
Ep. 116 - Navigating Medspa compliance: What You Need to Know with Bradford Adatto & Alex Tiersch
This podcast episode was originally recorded as a webinar, but we felt the content was so important that we wanted our loyal podcast listeners to hear it as well.Take a deep dive into med spa regulations to ensure your new or existin...
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Season 1
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Episode 116
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1:03:38
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Ep. 115 - How to Sharpen Your Onboarding Process & Prevent New Hires from Quitting
Have you ever invested money, time, and resources in onboarding and training new staff members, only for them to quit shortly after? If you haven't experienced this yet, you probably haven’t hired enough people!In this episode of...
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Season 1
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Episode 115
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12:35
Ep. 114 - Thriving in Aesthetics: Preventing Burnout for Providers and Staff
Is your team feeling overwhelmed, or are you experiencing burnout in your aesthetic practice? Want to know how to keep both yourself and your staff energized and efficient?In this episode of Shorr Solutions: The Podcast, our awar...
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Season 1
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Episode 114
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16:47
Ep. 113 - Top Ways to Improve Your Consults & Upgrade Your Patient Experience
Are you bringing prospective patients in for consultations, but some aren’t committing to their procedures? Want to know how to turn that around and convert more leads into loyal patients? We’ve got you covered!In this episode of Shorr S...
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Season 1
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Episode 113
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19:00
Ep. 112 - Key Elements of Funding Your Aesthetic Practice Through a Bank with Kevin Wills, CPA, CMPE
Do you need funding to open a new aesthetic practice? Or are you looking to expand your current location but don’t know how to secure a bank loan? Then this episode is just right for you!Tune in to this episode of Shorr Solut...
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Season 1
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Episode 112
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44:08
Ep. 111 - How to Effectively Utilize a Lead Management Tool
Are your team members missing out on sales opportunities? Do you know their conversion ratios and how to help them close more treatments and procedures? Do you have a system in place to track your team’s performance and coach them to success? I...
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Season 1
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Episode 111
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36:50
Ep. 110 - Top Tips to Improve Your Team's Task Completion with Denise Lee
Do you ever feel like your aesthetic practice lacks organization? Are important tasks going undone or falling through the cracks? Today’s episode is going to help you take control of your practice!Tune in to this episode of Shorr...
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Season 1
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Episode 110
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34:55
Ep. 109 - 10 Tips to Becoming a Better Leader in Your Practice
As an aesthetic practice owner, administrator, or manager, you are one of the most important people on your team! Whether you are a boss or a leader can make the difference between having a toxic work environment and creating a great place to w...
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Season 1
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Episode 109
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19:22
